Our Commitment: Privacy is not negotiable. We collect minimal data, never sell your information, and use end-to-end encryption wherever possible.
This Privacy Policy describes how Maxwill Media Group ("we", "us", or "our") collects, uses, and protects your information when you use our website and services.
1. Information We Collect
We collect only the information necessary to provide our services:
- Contact Information: Name, email address, phone number, messaging service IDs (Telegram, Matrix, etc.)
- Company Information: Company name, position, business requirements
- Project Details: Information about your project requirements, technical specifications, and budget
- Communications: Messages exchanged through our contact form or messaging platforms
- Basic Analytics: Anonymized page views and visit duration (no personal tracking)
2. What We Don't Collect
We are committed to minimal data collection:
- No third-party tracking cookies
- No advertising identifiers
- No behavioral profiling
- No selling of personal data to third parties
- No cross-site tracking
3. How We Use Your Information
Your information is used exclusively for:
- Responding to your inquiries and providing quotes
- Delivering contracted services
- Communicating about project progress
- Fulfilling legal and contractual obligations
- Improving our services (anonymized analytics only)
4. Data Security
We implement robust security measures:
- Encryption: All communications are encrypted in transit (TLS 1.3)
- Secure Storage: Data at rest is encrypted using AES-256
- Access Control: Strict access controls and authentication
- Regular Audits: Periodic security assessments
- Self-Hosted Infrastructure: We don't rely on third-party cloud services that may access your data
5. Data Retention
We retain your personal information only as long as necessary:
- Project-related data: Duration of project + 2 years for warranty/support
- Contact information: Until you request deletion
- Communications: 1 year after last contact
- Financial records: As required by law (typically 7 years)
6. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
7. Third-Party Services
We minimize third-party dependencies. When necessary, we use:
- Telegram/Matrix for secure communication (your choice)
- Self-hosted email servers
- No Google Analytics or similar tracking services
8. International Transfers
If your data is transferred internationally, we ensure appropriate safeguards are in place, including encryption and contractual protections.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or prominent notice on our website.
11. Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
- Email: privacy@maxwill.group
- Telegram: @maxwillgroup